Privacy Policy

01 Who this policy covers

This policy applies to two groups: employers and recruiters who use the platform to run interviews ("customers"), and candidates who take an interview through a customer's link. For candidate data, the customer decides why and how it is processed, and we process it on their instructions.

02 Information we collect from customers

• Account details: name, work email, company, job title and billing information.
• Workspace content: roles, question banks, rubrics, skill tests and settings.
• Usage data: sign-ins, actions on shortlists and scorecards, and device and browser details used for security.

03 Information we collect from candidates

• Details the candidate or employer provides, such as name, email, phone and the role applied for.
• Interview recordings (audio, and video if the employer enables it) and transcripts.
• Skill test answers, including typing samples and timings.
• Technical data needed to run the session, such as connection quality and device type.
• Optional self-reported demographic data used only for group-level fairness checks, stored separately and never used in scoring.

04 How interview data is used

Recordings and transcripts are used to generate scorecards against the job-related criteria the employer sets, to show recruiters the evidence behind each score, and to let hiring managers review answers.

Scoring never uses age, gender, religion, caste, appearance or accent. Scorecards are recommendations. A recruiter makes every shortlist and rejection decision.

05 Model training

We do not use a customer's candidate recordings or transcripts to train models for other customers. Aggregated, de-identified quality metrics may be used to improve transcription and scoring consistency.

06 Sharing

We share data only with the customer who ran the interview, with service providers that host, transcribe or deliver messages for us under written contracts, and where the law requires it. We do not sell personal data.

07 Storage and security

Data is stored in data centres in India by default. Recordings are encrypted in transit and at rest. Access by our staff is limited to support requests the customer approves and is logged.

08 Retention and deletion

Customers choose how long recordings are kept, for example 30, 90 or 180 days. When that period ends, recordings are deleted automatically. Scorecards and decision logs follow the customer's retention settings. When an account closes, workspace data is deleted within 60 days unless the law requires us to keep it.

09 Candidate rights

Candidates can ask for a copy of their interview data, ask for corrections, ask for deletion, or ask for a human interview instead of an AI one. Requests can be made through the link in the interview invitation or through the employer. We respond within 30 days and help the employer meet its obligations under the Digital Personal Data Protection Act, 2023 and other applicable laws.

10 Cookies

This website uses only cookies needed for it to work, such as the session cookie used for form checks. The candidate interview page uses a session cookie to save progress between answers.

11 Changes and contact

If we make material changes to this policy, we will notify customers by email before they take effect. Questions can be sent through the Connect Team page.